Solid Stainless steel chain, for what it is- it’s good quality.
Hi Ricardo, thank you for your kind words! We're glad you’re happy with your chain's quality. Enjoy wearing it!
Highly detailed, and outstanding quality are understatements for the high quality work done to make the Blades come to life.
Absolutely love the pendent.
Hi Ricardo! We're thrilled to hear you loved the Crossed Chaos Blades Pendant and appreciated the craftsmanship. Thanks so much for your kind words!
The pendant does not look like the photo. The description of the size is correct, but the photo makes the pendant look much bigger. The quality is poor. For $109 USD, I expected better quality. The pendant had the feel of a soda can tab. I was so disappointed. It is definitely not .925 sterling steel. The company knows they're selling you trash because they charge a 20% restocking fee. No reputable company in the US does that.
Hi Adriana,
We’re sorry to hear that you were disappointed with your pendant. We understand expectations can vary when viewing product photos online, which is why we list the size details on the product page so customers can review the dimensions before ordering.
To clarify, our pieces are crafted in 925 sterling silver unless otherwise stated. We stand behind the material listed for the item.
Because our jewelry is made to order and not kept as ready-made stock, approved returns are subject to our return policy, including return shipping and a 20% restocking fee. This policy is listed on our website before purchase.
We have already reached out to you directly to review the return process and requested photos of the full order so we can verify the condition and contents before approving the return. Once we receive the requested information, we’ll continue assisting you through the proper return steps.
Best regards,
The KAIWORKS Team
Thank you, Konnor, for your positive rating! We're glad you love the David Martinez Pendant. Feel free to reach out if you need anything else.
Great ring style and fit! Shipping and production took forever unfortunately.
Hi there! Thank you for your kind words about the ring. We apologize for the delay in shipping and production, and we appreciate your patience. Enjoy your beautiful ring!