I ordered the ring on February 12th, with an expected delivery date of March 6th. On March 14th I requested an update on the status of the ring. The Kaiworks team were very prompt in their responses but kept telling me that the package was delivered to USPS and that I just had to wait for them to process it and ship it to me. April 4th came and went, with the same excuse that it is with USPS and to wait for them to process the packages. I was expecting the ring to be delivered quickly, but after weeks of waiting, I was now in the process of moving and needed to change the delivery address. Kaiworks was unable to help me change the address, and the ring was delivered after my moveout date which made retrieving it difficult. Final delivery was on April 27th. Again, the ring arrived and looks excellent, and the quick responses from the Kaiworks team were appreciated, however the delivery time was very disappointing. More communication on the delays would have helped prevent the issues with my move.
Thank you for taking the time to leave a review. We apologize for the delay in receiving your White Lotus Signet Ring. We understand how frustrating it can be to wait for a long time for a product you were excited about. We apologize for any inconvenience this has caused you. We appreciate your feedback and will take it into consideration to improve our delivery process in the future. We are glad to hear that you are satisfied with the ring and our team's prompt responses. If there is anything else we can assist you with, please do not hesitate to reach out to us. We value your business and hope to have the opportunity to serve you again in the future. Thank you for your understanding and patience.
Beautifully made! I really love it
Thank you so much for your kind words! We're thrilled to hear that you love the Sir Francis Drake Ring from Uncharted. Your satisfaction is our top priority and we're glad to have met your expectations. Thank you for choosing our product.
Its mint but could of included the cord that goes round it in the anime not a chain like a thin black cord luckily I have one from another necklace
Hi there!
Thank you for taking the time to leave a review for our Watchman Series Pendant. We're glad to hear that you like it! However, If you send us an email, we might be able to help you out with a chain. Thanks again for your feedback. We truly appreciate it.
Best,
Kaiworks
Customer Service Team
This piece turned out greatâI love the pendantâs doubleâsided design. With the new season of *Black Clover* coming soon, Iâm ready to rock my Black Bulls pendant, and I appreciate its quality, weight, and overall feel.
Thank you for your feedback! We are thrilled to hear that you are happy with your Black Bulls pendant. We put a lot of effort into the design and quality of our products, and we are glad to know that it has met your expectations. Enjoy wearing it during the new season of *Black Clover* and thank you for choosing our brand. Have a great day!
4.5/5 STARS
The Akatsuki pendant is 10/10 in terms of quality. I always get compliments from people when I wear it. My first necklace got stolen and I had to buy another one.
My only complaint is shipping almost took 6 weeks. Otherwise, Iâm happy with the pendant.
Thank you so much for the review and kind words! Weâre really happy to hear you love the pendant and that youâve been getting compliments on it.
We also truly appreciate your patience regarding the shipping time. We know the delay was longer than expected, and weâre actively working on improving our fulfillment and shipping process moving forward.
Thanks again for your support and for being part of the Kaiworks community!