Pendentif magnifique ! L'accroche pour la chaîne est un peu grosse je trouve mais a part sa c'est un sans faute, j'en suis ravi ! Merci beaucoup 😍😍😍
The product arrived nearly a month after I placed the order. This was not unexpected, as I know the rings are made to order. What was unexpected, however, is that when the ring arrived, it was the wrong material. Very disappointing.
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. While it’s unlikely that we sent the wrong material, we want to make this right. Please reach out to our support team so we can investigate and find a solution for you. We appreciate your patience and the opportunity to make it up to you.
Best,
Kaiworks Team
Ordered the Antique Silver 35 Millimeters size. Pictures below for reference. The Antique silver finish gives off a nice worn look to the pendant, bringing out the detail. Pendant arrived with a few white spots (perhaps intentionally), but it adds to the worn look and shouldn’t be a concern after using a soft white eraser. The creators should maybe consider removing the branding on the back, along with turning the letters/numbers right side up and adding them to both sides of the pendant (even if it isn’t technically accurate to the source material), because it was confusing to see at first, thinking it might’ve been a mistake. Overall a very nice piece! Took about 2 weeks to ship from ordering.
Thank you for your thoughtful review! We’re glad you appreciate the antique silver finish and the detailing on the pendant. The white spots are part of the finishing process, but we appreciate the tip about using a soft eraser to refine the look!
We understand your feedback about the branding and the orientation of the letters/numbers. While we aimed to stay true to the source material, we’ll definitely look into adjusting the engraving to be right side up for clarity. We appreciate your insight and will consider this for future iterations.
Thanks again for your support, and we hope you continue to enjoy your piece!
Best,
Kaiworks Team
