Left a review at kaiworks and now on shop - GREAT customer service, great quality, ill be coming back to order again
Too small for what I wanted.
Hi there — thank you for taking the time to leave a review. We’re sorry to hear you had an issue with the earrings size.
Please reach out to our customer support team
 with your order number and a photo of the item so we can take care of this for you right away.
We appreciate you giving us the chance to make it right.
Love it. Even if it came with a cheap chain I would’ve loved to have the chain with the pendant but not an issue
Hey Tate,
Thanks so much for the awesome review — we really appreciate how kind and understanding you are! We’d be happy to send you a free chain for being such a great customer. Just reach out to us at info@kaiworksnyc.com
 with your order number, and we’ll get it shipped right out.
Best regards,
The Kaiworks Team
I ordered the Uncharted ring which was delivered to specification and in an expected time frame. The piece is high quality and is accurately depicted on tha website. I had some questions after placing my order and my texts were responded to promptly and professionally. Would recommend!
Hi there,
Thank you so much for taking the time to leave a review for our Sir Francis Drake Ring from Uncharted. We're thrilled to hear that you are happy with the quality of the product and that it arrived within the expected time frame. Our team works hard to ensure that our products are accurately depicted on our website.
We're also glad to hear that our customer service team was able to assist you promptly and professionally with any questions you had. We truly appreciate your recommendation and hope you continue to enjoy your Uncharted ring!
Best, 
The Kaiworks Team
Great quality. I’ve wanted a ring like this for a long time andI am certainly satisfied, at first I was worried about the long wait but then I was informed the rings are made to order. My only gripe is the ring had a few buffs on it, but i just look at it as added realistic wear.
Hey,
Thank you so much for your thoughtful review — we’re really glad you love your ring! The slight buffs you noticed are actually part of the **antique treatment** you selected, which gives each piece its unique, time-worn character. We’re happy to hear you appreciate the craftsmanship and patience that goes into our made-to-order process.
Best regards,
The Kaiworks Team
          
    
    
    
    
    
    
    
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
