Great quality and Kaiworks was wonderful to deal with. They worked with me to get it exactly right!
Thank you so much for your review! We are thrilled to hear that you are happy with the quality of our Five-leaf Clover Pendant and that your experience with Kaiworks was wonderful. Our team always strives to provide excellent customer service and we are glad that we were able to work with you to ensure the product was just right. Thank you for choosing Kaiworks!
I had high hopes because I have looked EVERYWHERE for a gold royal crest,and they are ALWAYS sold out!the craftsmanship on the pendant is definitely way better than i had hoped for! Thank you guys!
Hi there! Thank you for taking the time to leave a review. We are thrilled to hear that our Royal Saiyan Crest Pendant exceeded your expectations in terms of craftsmanship. We understand how frustrating it can be to find a gold royal crest, and we're glad we could provide you with one. Thank you for choosing our product and we appreciate your support. Have a great day!
Second order from this company. Product is high quality and the craftsmanship is unmatched. Had an initial error with Shop appâs systems with my order was and some issues with USPS upon final delivery but KAIWORKS customer service helped every step of the way to ensure the product reached me. Highly recommend ordering from this company.
The ring has a slight imperfection in the lotus inscription on its face but otherwise is very good quality
I ordered The Sealed Cube Pendant from Kaiworks and opted for a fully custom version in 14k gold instead of the standard metals typically offered. From start to finish, the entire experience was excellent.
The craftsmanship is truly outstanding. This piece is rich in detail, and every surface of the three-dimensional cube lives up to â and in some cases surpasses â the original rendering I approved before production. The geometric lines and sculptural facets are extremely precise, with no visible tool marks or inconsistencies in depth or texture.
The 14k gold gives the pendant a substantial, luxurious weight that feels premium while still comfortable for daily wear. The finish is smooth and lustrous, and the edges catch the light beautifully without feeling overly sharp. Despite the complex detail, the piece maintains a refined simplicity that pairs well with both casual and dressier chains.
It was clear this was a made-to-order creation: the production timeline was communicated upfront, and the pendant arrived within the expected window. Packaging was protective and thoughtful, with minimal waste and a nice presentation that makes it feel gift-ready.
Iâve received multiple compliments already, and it wears robustly despite frequent use. If youâre considering a custom gold version of this design, the quality â both in terms of fabrication and likeness to the digital rendering â is outstanding and worth the investment. Highly recommended for collectors and anyone who appreciates finely detailed jewelry.
Thank you so much â this absolutely made our day.
Creating your custom 14K Sealed Cube Pendant was a real honor, and Iâm thrilled to hear the final piece lives up to (and even surpasses) the original render. We put a lot of care into the sculpted details, weight, and finish, so knowing you can feel that quality in daily wear means everything.
Iâm also really glad the made-to-order timeline and communication felt clear and that the packaging arrived the way we intended â thoughtful and gift-ready without being wasteful.
Thank you again for trusting us with a custom gold piece and for recommending Kaiworks to other collectors. If you ever want to create a matching piece or another custom design, weâd love to work with you again. đ
Pendent looks great, took a while to arrive but worth the wait!
Hi there,
Thank you for taking the time to leave a review for our Key of Resolve Pendant - 14K Gold Edition. We're so happy to hear that you think it looks great! We apologize for any delay in delivery, but we're glad to hear that it was worth the wait. Thank you for choosing our product and we hope you continue to enjoy it.
Best,
Customer Service Team
I like its quality and how it shines and looks accurate to the show.
Thank you so much for the 5-star review! Weâre really happy to hear that you love the quality, shine, and accuracy of the Time Ring. A lot of care goes into capturing the details, so it means a lot to know it hit the mark. We truly appreciate your support and hope you enjoy wearing it!
Very good quality
Thank you so much for the 5-star review! Weâre really glad to hear youâre happy with the quality of your Hashira Legacy Ring. We truly appreciate your support, and we hope you enjoy wearing it for years to come!
Size was inaccurate as it didn't fit my rope necklace which I clearly described to CS. They assures the size that i got will be fit perfect.
Other than that the pedant is amazing just sizing issues.
Thanks so much for the feedback, Christian, and Iâm really glad to hear youâre enjoying the pendant itself đ
Iâm sorry the fit with your rope necklace wasnât what you expected. The Ancient Spirit Ring Pendant you chose is the larger 45 mm version, and it looks like the chain option on your order is one of our thicker styles, which can make pairing a bit trickier depending on the bail and the customerâs own chain.
We definitely want you to be 100% happy with how it wears, so please reach out to us.
(or reply to your order email) and weâll be happy to work with you on a better chain solution or adjustment to make this right.
Thank you again for your support and for giving us the chance to improve. đ
What a great purchase! Looks even better in person. Glad I went with the 30mm size as I am a bigger guy. Looking forward to wearing it. Customer care was also extremely helpful when it came to getting shipping information. I would absolutely purchase from here again.
Thank you for your kind words and for choosing our White Lotus Pendant! We are thrilled to hear that you are happy with your purchase and that it exceeded your expectations. Our team is always here to assist with any shipping inquiries. We look forward to serving you again in the future. Happy wearing!
Item is very nice and well made but it was very hard to get ahold of the seller it took two months to arrive and the one time they responded to me they did not give me any info essentially overall item was good customer service from the seller was very poor
Thank you for taking the time to share your feedback and for your kind words about the piece itself â Iâm really glad to hear you were happy with the quality.
Iâm very sorry for the frustration with communication and the long wait. During the holiday season our made-to-order pieces typically take about 2â3 weeks for crafting, and this year we also experienced additional delays with carriers. We notified customers about these extended crafting and shipping times back in early November, but itâs clear that your experience with updates from us fell short of what it should be.
Your feedback is really valuable, and weâre actively working on improving our response times and clarity around order status. Thank you again for your honest review and for giving our work a chance.
Looks great and fit perfect! Only issue is for the price, I expected a little better quality.
Thank you so much for the 4-star review! Weâre really glad to hear the piece looks great and fits perfectly.
I appreciate your honest feedback regarding the quality for the price. Every piece is crafted individually, and weâre always working to improve our detailing and finishes so the value feels just right for our customers.
Your feedback truly helps us grow, and weâre grateful you chose Kaiworks. Thank you again for the support!
I received the Crescent Omen Katana Pendant and would like to say that it came out amazing. Thank you so much once again for creating this for my favorite upper moon. The design team really crafted the pendant very well down to the details. The details are captured very vividly and Itâs exactly what I envisioned when I requested the quote. Thank you once again and looking forward to more custom requests in the foreseeable future.
Thank you for your kind words about our Crescent Omen Katana Pendant! We are thrilled to hear that you are happy with the execution and attention to detail in our design. We appreciate your support and look forward to creating more custom pieces for you in the future. Thank you so much.
I received the butterfly blade pendant and would like to say it came out amazing. Thank you so much once again. The design team really crafted the pendant very well down to the details and size. Itâs exactly what I envisioned when I requested the quote. Thank you once again and looking forward to more custom requests in the foreseeable future.
Thank you so much for your kind words! We are thrilled to hear that you are happy with your Butterfly Blade Pendant. Our team takes great care in crafting each piece to meet our customers' visions. We look forward to working with you again in the future for any custom requests. Thank you for choosing us!
Iâm a huge anime fan, and when I saw this pendant, I knew I had to get itâitâs such a high-detail piece of a watchmen series that I just had to add to my collection!
Hi there! Thank you for your review and for choosing our Watchman Series Pendant. We're so happy to hear that you're a fellow anime fan and that our pendant caught your eye. We take pride in our attention to detail, so we're thrilled to know that it's a valuable addition to your collection. Thanks again for your support!
Really pretty. Havenât worn it yet. Bummed it didnât come with chain.
Hi,
Thank you so much for your review and for picking up the Blade of Ascent Pendant â weâre really glad you like how it looks, even if you havenât had the chance to wear it yet.
Weâre sorry for the disappointment about the chain. We actually do offer a free chain with the purchase of a crafted pendant, but it has to be selected as part of the order (or arranged with us directly). Sometimes that detail gets missed, and thatâs on us for not making it clearer.
Since youâre part of our community, weâd love to make this up to you. Please reach out to us directly so we can help you choose one of these options:
⢠A free chain to pair with your pendant, or
⢠A discount based on the sale that was active at the time of your purchase
Just email us or message us through the site and mention your review, and weâll take care of the rest. đ
â The Kaiworks Team
Love it. Even if it came with a cheap chain I wouldâve loved to have the chain with the pendant but not an issue
Hey Tate,
Thanks so much for the awesome review â we really appreciate how kind and understanding you are! Weâd be happy to send you a free chain for being such a great customer. Just reach out to us at info@kaiworksnyc.com
with your order number, and weâll get it shipped right out.
Best regards,
The Kaiworks Team
I ordered the Uncharted ring which was delivered to specification and in an expected time frame. The piece is high quality and is accurately depicted on tha website. I had some questions after placing my order and my texts were responded to promptly and professionally. Would recommend!
Hi there,
Thank you so much for taking the time to leave a review for our Sir Francis Drake Ring from Uncharted. We're thrilled to hear that you are happy with the quality of the product and that it arrived within the expected time frame. Our team works hard to ensure that our products are accurately depicted on our website.
We're also glad to hear that our customer service team was able to assist you promptly and professionally with any questions you had. We truly appreciate your recommendation and hope you continue to enjoy your Uncharted ring!
Best,
The Kaiworks Team
Great quality. Iâve wanted a ring like this for a long time andI am certainly satisfied, at first I was worried about the long wait but then I was informed the rings are made to order. My only gripe is the ring had a few buffs on it, but i just look at it as added realistic wear.
Hey,
Thank you so much for your thoughtful review â weâre really glad you love your ring! The slight buffs you noticed are actually part of the **antique treatment** you selected, which gives each piece its unique, time-worn character. Weâre happy to hear you appreciate the craftsmanship and patience that goes into our made-to-order process.
Best regards,
The Kaiworks Team
