Privacy Policy

Last updated: September 22, 2026

KAIWORKS INC, doing business as KAIWORKS (“KAIWORKS,” “we,” “us,” or “our”), operates this website and online store, including its related content, features, tools, products, and services (collectively, the “Services”). Our store is powered by Shopify.

This Privacy Policy explains how we collect, use, disclose, and retain your personal information when you visit or use the Services, make a purchase, or communicate with us. It also explains your privacy rights and choices.

If this Privacy Policy conflicts with our Terms of Service regarding the processing of personal information, this Privacy Policy governs that processing. This Privacy Policy does not replace any consent required by applicable law.

1. Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be linked to you. It does not include information that has been anonymized or de-identified in accordance with applicable law.

Depending on how you interact with the Services, we may collect:

• Contact information: Your name, email address, telephone number, billing address, and shipping address.
• Payment and transaction information: Payment method, payment confirmation, transaction details, and information needed to process payments. Payment information, including card or financial account details, may be collected and processed by Shopify and our payment providers.
• Account information: Login credentials, where applicable, account preferences, and settings.
• Shopping activity: Products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, along with your order history.
• Communications: Information you provide when you contact us, request support, submit a review, or otherwise communicate with us.
• Device and technical information: Your IP address, browser type, device information, network information, and other online identifiers.
• Usage information: Information about how and when you access, navigate, and interact with the Services.
• Inferences: Preferences and interests inferred from your shopping activity and interactions with the Services.

Some information is necessary to process orders or provide requested features. If you do not provide that information, we may be unable to complete your purchase or provide those features.

2. Sources of Personal Information

We collect personal information:

• Directly from you, including when you place an order, create an account, complete a form, or contact us.
• Automatically, through cookies and similar technologies when you use the Services.
• From service providers, including Shopify, payment processors, shipping providers, and providers of technical, analytics, and customer support services.
• From business and marketing partners, including advertising services and integrations you choose to use, where permitted by law.
• 3. How We Use Personal Information
• We use personal information for the following purposes:
• Providing the Services: Processing payments, fulfilling and shipping orders, managing accounts, handling returns and exchanges, and sending order or account updates.
• Personalizing and improving the Services: Remembering preferences, recommending products, understanding how the Services are used, and improving our website and customer experience.
• Marketing and advertising: Sending promotional communications and displaying or measuring advertisements, including personalized advertisements based on shopping activity and interests, subject to your choices and applicable consent requirements.
• Customer support: Responding to questions, resolving concerns, and communicating with you.
• Security and fraud prevention: Authenticating accounts, protecting transactions, detecting fraud or misuse, and maintaining the security of the Services.
• Legal and business obligations: Maintaining required records, complying with applicable law and valid legal requests, resolving disputes, and protecting or enforcing legal rights.
• 4. Cookies and Similar Technologies

We and our service providers use cookies and similar technologies to operate the Services, remember preferences, understand website activity, and support advertising.

Where required by law, we obtain consent before using nonessential cookies or similar technologies. You can manage available choices through the privacy or cookie controls on our website and through your browser settings. Blocking certain cookies may affect how the Services function.

For choices relating to targeted advertising and data sharing, see Section 10 below.

5. How We Disclose Personal Information

We may disclose personal information to:

• Shopify and service providers: Companies that support hosting, payment processing, shipping, fulfillment, analytics, customer support, security, and other business operations.
• Advertising and marketing partners: Companies that help deliver, personalize, or measure marketing and advertisements. These disclosures may constitute a “sale,” “sharing,” or processing for “targeted advertising” under applicable privacy laws.
• Third parties you authorize: When you request or consent to a disclosure, including through optional third-party integrations.
• Affiliates, where applicable: For the business purposes described in this Privacy Policy.
• Legal and professional recipients: Government authorities, legal advisers, and other parties where necessary to comply with applicable law or valid legal process, protect rights and safety, or investigate fraud and misuse.
• Parties to a business transaction: In connection with a proposed or completed merger, acquisition, reorganization, sale of assets, bankruptcy, or similar transaction, subject to applicable law.

6. Our Relationship with Shopify

Shopify hosts our store and processes personal information to provide and support the Services. Information submitted through the Services may be processed by Shopify and its service providers in countries other than your country of residence.

We also use certain Shopify enhanced features that may use information about your interactions with our store, other merchants, and Shopify to help protect, improve, and grow our business, including supporting personalized advertising.

For certain processing associated with these features, Shopify acts as an independent data controller and is responsible for responding to privacy requests concerning that processing.

You can learn more in the Shopify Consumer Privacy Policy and manage applicable rights through the Shopify Privacy Portal.

7. Third-Party Websites and Public Content

The Services may contain links to third-party websites, platforms, or services. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information.

Reviews, social media posts, and other information you choose to make public may be visible to others. Avoid including sensitive personal information in public content.

8. Children’s Privacy

The Services are intended for a general audience and are not directed to children. We do not knowingly collect personal information from children below the age at which applicable law requires parental consent without obtaining that consent.

If you believe a child has provided personal information to us in violation of applicable law, please contact us using the details below so we can investigate and take appropriate action, including deletion where required.

As of the date above, we do not have actual knowledge that we sell or share, as defined by applicable law, the personal information of individuals under 16.

9. Security and Retention

No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security. Please keep your account credentials confidential and avoid sending payment details or other sensitive information through unsecured channels.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Maintaining your account and providing requested Services.
• Fulfilling orders and handling returns, support requests, and disputes.
• Meeting tax, accounting, and other legal recordkeeping requirements.
• Detecting fraud, maintaining security, and enforcing agreements.
• Recording and respecting your privacy and marketing preferences.
• Retention periods depend on the type of information, the purpose for which it was collected, applicable legal requirements, and whether it is needed for an ongoing dispute or investigation.
• 10. Your Privacy Rights and Choices
• Depending on your location and applicable law, you may have the right to:
• Access or know: Request access to your personal information and details about how we collect, use, and disclose it.
• Delete: Request deletion of personal information, subject to legal exceptions.
• Correct: Request correction of inaccurate personal information.
• Portability: Receive a copy of certain personal information in a usable format and, where applicable, request its transfer.
• Opt out: Opt out of the sale or sharing of personal information or its use for targeted advertising.
• Limit certain processing: Limit specified uses of sensitive personal information or opt out of certain forms of profiling, where applicable law provides these rights.
• Appeal: Appeal a decision concerning a privacy request where applicable law provides that right.

Targeted Advertising and Data Sharing

You can submit an opt-out request through our Data Sharing Opt-Out page or contact us using the details below.

Where required by applicable law, we honor recognized opt-out preference signals, including Global Privacy Control (GPC). An applicable signal is treated as an opt-out request for the browser or device sending it and, where we can associate it with you, your account as required by law.

Learn more about Global Privacy Control. Browser “Do Not Track” settings are distinct from GPC and are not otherwise recognized by our Services.

Marketing Communications

You can unsubscribe from promotional emails using the unsubscribe link in those emails. If you receive marketing text messages from us, follow the opt-out instructions in those messages.

Opting out of marketing does not prevent us from sending necessary non-promotional communications, such as order confirmations, shipping updates, or responses to your requests.

Submitting a Request

To exercise your rights, use the available website controls or contact us using the details in Section 15.

We may need to verify your identity for certain requests, as permitted or required by law. Where authorized agents are permitted, we may request evidence of their authority and any additional verification allowed by law.

We will respond within the time required by applicable law and explain any denial and available appeal process. We will not discriminate against you for exercising your privacy rights.

11. Additional Information for the EEA and UK

Where the EU or UK General Data Protection Regulation applies, we process personal information on the following legal bases, as appropriate:

• Contract: To process purchases, fulfill orders, and provide Services you request.
• Legitimate interests: To administer and improve our business, provide support, protect the Services, prevent fraud, and conduct marketing where permitted, provided these interests are not overridden by your rights.
• Legal obligations: To comply with tax, accounting, and other applicable requirements.
• Consent: Where required for particular marketing activities, cookies, or other processing.

You may also have the right to restrict processing and to withdraw consent at any time. Withdrawal does not affect the lawfulness of processing carried out before you withdrew consent.

Right to object: You may object to processing based on legitimate interests on grounds relating to your particular situation. You may object at any time to processing for direct marketing, including related profiling.

To exercise these rights, contact us using the details below.

12. International Transfers

We may store or process personal information in the United States and other countries where Shopify, our service providers, or our partners operate. These countries may have different data protection laws from those in your country.

Where applicable law requires safeguards for international transfers, we rely on an appropriate transfer mechanism, such as an adequacy decision, the European Commission’s Standard Contractual Clauses, or an applicable UK transfer agreement or addendum.

You can contact us to request information about the safeguards applicable to your personal information and how to obtain a copy, subject to lawful redactions.

13. Complaints

If you have a concern about our privacy practices or wish to appeal a privacy-request decision, please contact us using the details below.

Depending on your location, you may also complain to the relevant privacy regulator. You do not need to contact us first before exercising that right.

EEA residents can consult the European Data Protection Board’s list of supervisory authorities. UK residents can contact the Information Commissioner’s Office.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, the Services, or applicable requirements. We will post the revised policy on this website, update the “Last updated” date, and provide any additional notice or obtain consent where required by law.

15. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact:

KAIWORKS INC
1740 Mulford Ave
NY, NY 10461
United States

Email: Info@kaiworksnyc.com
Telephone: +1 347-719-1145

For purposes of applicable data protection laws, KAIWORKS INC is the controller of personal information for which we determine the purposes and means of processing, except where this Privacy Policy identifies Shopify or another party as independently responsible.