Awesome products and great support.
Thank you for your kind words! We are thrilled to hear that you are enjoying our Time Ring Anime-Inspired product and that our support has been helpful to you. We truly appreciate your support and hope to continue providing you with awesome products and excellent support in the future. Thank you for choosing us!
I ordered the ring on February 12th, with an expected delivery date of March 6th. On March 14th I requested an update on the status of the ring. The Kaiworks team were very prompt in their responses but kept telling me that the package was delivered to USPS and that I just had to wait for them to process it and ship it to me. April 4th came and went, with the same excuse that it is with USPS and to wait for them to process the packages. I was expecting the ring to be delivered quickly, but after weeks of waiting, I was now in the process of moving and needed to change the delivery address. Kaiworks was unable to help me change the address, and the ring was delivered after my moveout date which made retrieving it difficult. Final delivery was on April 27th. Again, the ring arrived and looks excellent, and the quick responses from the Kaiworks team were appreciated, however the delivery time was very disappointing. More communication on the delays would have helped prevent the issues with my move.
Thank you for taking the time to leave a review. We apologize for the delay in receiving your White Lotus Signet Ring. We understand how frustrating it can be to wait for a long time for a product you were excited about. We apologize for any inconvenience this has caused you. We appreciate your feedback and will take it into consideration to improve our delivery process in the future. We are glad to hear that you are satisfied with the ring and our team's prompt responses. If there is anything else we can assist you with, please do not hesitate to reach out to us. We value your business and hope to have the opportunity to serve you again in the future. Thank you for your understanding and patience.
