Hi,
Thank you so much for your review and for picking up the Blade of Ascent Pendant — we’re really glad you like how it looks, even if you haven’t had the chance to wear it yet.
We’re sorry for the disappointment about the chain. We actually do offer a free chain with the purchase of a crafted pendant, but it has to be selected as part of the order (or arranged with us directly). Sometimes that detail gets missed, and that’s on us for not making it clearer.
Since you’re part of our community, we’d love to make this up to you. Please reach out to us directly so we can help you choose one of these options:
• A free chain to pair with your pendant, or
• A discount based on the sale that was active at the time of your purchase
Just email us or message us through the site and mention your review, and we’ll take care of the rest. 🙏
— The Kaiworks Team